2019 was a special year for us at Premier Properties Perth.  We celebrated our 10th year of trading; a big milestone for a local independent business.  We continued to focus on delivering a high quality customer experience and our efforts were recognised in the form of several industry awards which compared our service against the service provided by other local, regional and national letting and estate agencies.  Here we take a look back at some of the key highlights of 2019.

 

We Celebrate our
10th Year of Trading

Estate Agency

New Listings - 231

Sales Agreed - 218

It was another very positive year for our estate agency team with our second consecutive year selling over 200 properties across Perthshire.

From 231 new instructions we agreed 218 sales,

the highest conversion rate across all agents.

In the main Perth PH1 & PH2 postcodes areas we proved to be particularly effective with us agreeing 188 sales from 194 new instructions.  No other estate agent recorded a conversion rate as high as this. It again shows we are proving to be very effective with the properties we are marketing and to deliver the result that our client is looking for, often exceeding their expectations.  Whilst we agreed sales on all types of properties, across different areas of Perthshire and across a broad range of prices, 

2019 also saw us break our highest ever sale price three times.

An indicator that our marketing and team are well placed to deliver positive results for any client looking to sell, regardless of how high or low their property is priced.

As a small, dedicated team, we are constantly looking at ways of improving and streamlining our processes and systems to help our staff and benefit our clients. Our high levels of performance and customer service in estate agency were recognised in the form of a number of national awards:

Katie & Alan Collecting the
UK Property Award 2019-20
Lettings

New Listings - 203

Lets Agreed - 177

For the 2nd consecutive year we listed over 200 properties throughout the year. 

Our total of 177 lets agreed equated to a market share of over 38%,

more than double our nearest competitor on 17%.

Similar to what we have seen with our estate agency team, this proves that, not only are we listing a high number of properties, we are delivering the desired result for our client by securing them a tenant.

We welcomed 65 new landlords to the company in 2019 with 38 of them choosing to use our fully managed lettings service. The 65 new landlords comprised of buy-to-let investors, who were completely new to the sector, and other landlords with portfolios ranging from 1 to 20+ who had previously worked with another letting agent in the area.

Statistics from SafeDeposits Scotland (the government-approved agency which holds our tenant deposits) confirms that only 2.78% of our deposit returns were disputed last year.  This equated to a total of 4.  144 deposits were returned in full to our tenants.  This demonstrates the effectiveness of our property inventories,  regular inspections and check-in and check-out procedures.  These processes are crucial in, not only protecting the condition of rental properties, but also to protect both landlords and tenants. 

We were delighted to welcome back Laura Harris following her maternity leave.  Laura has taken on the new role of Business Manager to help develop the business further.  Euan joined the lettings team in September as a full-time member of staff and will have a key role to play as Hannah takes some time off for maternity leave, something we are all really excited about for her. There will be further recruitment very soon to ensure we continue to deliver a high and consistent level of service which, in 2019, resulted in the following national awards:

2019 also saw us join the national property portal OnTheMarket which bolstered our already extensive online exposure of our properties. We very much look forward to working with the OTM team and support their cause.

Overall, another great year for Premier Properties.  We’ve worked with some wonderful people along the way and we’re excited about further developing the business and helping people with their moving plans during 2020.

 

Latest Client Reviews

  • Nicola Taylor Beal (January 2024) – “Chose Premier because of Alan Keddie.  The house was sold quickly. Overall, the experience made us feel like selling a house wasn’t as tricky as we thought!”Nicola Taylor Beal (January 2024) – “Chose Premier because of Alan Keddie. The house was sold quickly. Overall, the experience made us feel like selling a house wasn’t as tricky as we thought!”Estate Agency Client | 3 Bed Detached Bungalow | Muirend Gardens Perth, | Sold in 4 Weeks At Asking Price

    "We met 3 local estate agents and chose Premier because of Alan Keddie.  Very prompt turn around and felt involved in the process.  Excellent feedback from whoever we dealt with.  The house was sold quickly with no real issues.  Overall, the experience made us feel like selling a house wasn't as tricky as we thought!

    Would recommend - great team."

     

  • Anne Morrison (January 2024) – “Very professional, efficient and friendly.  Felt we were in very good hands.”Anne Morrison (January 2024) – “Very professional, efficient and friendly. Felt we were in very good hands.”Estate Agency Client | 3 Bed Semi-Detached House | Brandywell Road, Abernethy, Perth | Sold in 6 Days Over Home Report Value

    "Chose Premier Properties as very good reputation in the local area.  Excellent all round.  Very professional, efficient and friendly.   Everything went extremely smoothly.

    Felt we were in very good hands.  Would definitely recommend for all of the aforementioned reasons."

     

  • Alison Shearing (January 2024) – “Very impressed by Alan and Katie. Their drive and enthusiasm stood out.  I felt supported and cared for.”Alison Shearing (January 2024) – “Very impressed by Alan and Katie. Their drive and enthusiasm stood out. I felt supported and cared for.”Estate Agency Client | Balhousie Street, Perth

    "Very impressed by Alan and Katie. Their drive and enthusiasm stood out.  Excellent marketing and communication.  Efficient and knowledgeable when dealing with potential buyers and negotiating sale.  I felt supported and cared for.

    Would recommend. The service provided was sympathetic and efficient. Premier Properties are easy to talk to.  I found it helpful talking to Alan because of his experience.  Paula and Eleze were both pleasant and very helpful."

     

  • Lynn Cameron (January 2024) – “Quick, efficient, friendly team.”Lynn Cameron (January 2024) – “Quick, efficient, friendly team.”Estate Agency Client | Munro Avenue, Perth | Sold 2-4 Weeks | Sold Over Asking Price

    "Used your services before.  Good marketing.  Would recommend - quick, efficient, friendly team."

     

  • Muriel Guthrie (December 2023) – “The overall experience made me feel confident and cared for.  100% would recommend.  Easy to speak to everyone, felt important to them and reassurance was very welcome!”Muriel Guthrie (December 2023) – “The overall experience made me feel confident and cared for. 100% would recommend.  Easy to speak to everyone, felt important to them and reassurance was very welcome!”Estate Agency Client | Muirend Gardens, Perth & Dunning Street, Bridge of Earn | Sold 2-4 Weeks | Over Home Report

    "PPP were recommended to me.

    Customer service was fantastic from Katie's first visit to being kept updated by Eleze and Paula.  Fully trusted them and was kept well informed.

    Had a few wobbles myself but the girls restored my faith in the process.  Alan also quelled my fears when selling my mum's house. It was a stressful time, but I felt very supported.

    The overall experience made me feel confident and cared for.

    100% would recommend.  Easy to speak to everyone, felt important to them and reassurance was very welcome!

    I'll be popping in to say thank you personally."

     

  • Ashley Dunbar (October 2023) – “Thank you for making our buying process so easy!!”Ashley Dunbar (October 2023) – “Thank you for making our buying process so easy!!”Estate Agency & Lettings Client | Buyer & Tenant | Google Review - https://g.co/kgs/5qxU47

    "Thank you for making our buying process so easy!! We were also lucky enough to be tenants through you guys and it was the same great service! Would highly recommend! Thank you again!"

     

  • Jennifer Stewart (October 2023) – “Kevin and team were great from start to finish when it came to renting from them.  I would highly recommend using Premier properties to either rent your property or rent from them.”Jennifer Stewart (October 2023) – “Kevin and team were great from start to finish when it came to renting from them. I would highly recommend using Premier properties to either rent your property or rent from them.”Lettings Client | Tenant | Google Review - https://g.co/kgs/5qxU47

    "Kevin and team were great from start to finish when it came to renting from them. The process was simple and we were kept informed all the way. When we had a couple of issues with the house they were sorted straight away. They were very professional and efficient.  I would highly recommend using Premier properties to either rent your property or rent from them."

     

  • Liam Brown (October 2023) – “I spent nine years as a tenant with them before buying my first home under their guidance.  I cannot recommend Premier Properties highly enough whether you are renting, buying, selling or letting and I wish them many successful years ahead.”Liam Brown (October 2023) – “I spent nine years as a tenant with them before buying my first home under their guidance. I cannot recommend Premier Properties highly enough whether you are renting, buying, selling or letting and I wish them many successful years ahead.”Estate Agency & Lettings Client | Buyer & Tenant | Google Review - https://g.co/kgs/5qxU47

    "After a very unpleasant experience with another well-know Perth estate agent, I found Premier Properties. I knew immediately that I did not want to deal with any other company. I have followed their development since their early days in York Place with interest and admiration as they have assembled a wonderfully talented and supportive team. Their incomparable synthesis of personal and professional qualities has always been central to their dealings with clients. So it was with good reason that I spent nine years as a tenant with them before buying my first home under their guidance. Although I could have bought sooner had I gone elsewhere, it was the expert assistance I could rely on from Premier Properties that convinced me to stay with them. From start to finish, the purchase process was as efficient and stress-free as I could have hoped. I cannot recommend Premier Properties highly enough whether you are renting, buying, selling or letting and I wish them many successful years ahead."

     

  • Mriganka Chakraborty (September 2023) – “The kind of support I got from Premier Properties and specifically Kevin and Murray, was phenomenal. Never expected that but was simply outstanding.”Mriganka Chakraborty (September 2023) – “The kind of support I got from Premier Properties and specifically Kevin and Murray, was phenomenal. Never expected that but was simply outstanding.”Lettings Client | Tenant | Google Review - https://g.co/kgs/5qxU47

    "I'm a skilled immigrant who was recently transferred from an EU location to Edinburgh. It was a mammoth of a task to get a suitable rental property for myself in Edinburgh. But the kind of support I got from Premier Properties and specifically Kevin and Murray, was phenomenal. Never expected that but was simply outstanding. They were genuinely empathetic and felt my dire need with complete sincerity and finally managed to help me close in on a deal. I am sure that without their support, this would have not happened. Thank you, Kevin and Murray and Premier Properties. Sincerely grateful."

     

  • Alan and Mary Milne (September 2023) – “Premier Properties helped us through an extremely stressful time.  Excellent service, very pleasant, helpful staff.  Full marks to the staff, especially Paula.”Alan and Mary Milne (September 2023) – “Premier Properties helped us through an extremely stressful time. Excellent service, very pleasant, helpful staff. Full marks to the staff, especially Paula.”Estate Agency Client – Cuan Cottage, North Street, Burrelton | 3 Bed Detached Cottage

    "You were recommended.  Excellent service, we are extremely happy with the way everything was carried out.

    Excellent communication! Full marks for everything from start to finish.  A huge "thank you" to Paula for keeping us informed throughout the whole procedure.

    Extremely happy with negotiation 😊

    Premier Properties helped us through an extremely stressful time. Full marks to the staff, especially Paula.

    Would highly recommend. Excellent service, very pleasant, helpful staff."

     

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