Perthshire Estate Agency and Lettings Market in Nov 2019

2019 was a special year for us at Premier Properties Perth. We celebrated our 10th year of trading; a big milestone for a local independent business. We continued to focus on delivering a high quality customer experience and our efforts were recognised in the form of several industry awards which compared our service against the service provided by other local, regional and national letting and estate agencies. Here we take a look back at some of the key highlights of 2019.

Estate Agency

New Listings - 231

Sales Agreed - 218

It was another very positive year for our estate agency team with our second consecutive year selling over 200 properties across Perthshire.

From 231 new instructions we agreed 218 sales,

the highest conversion rate across all agents.

In the main Perth PH1 & PH2 postcodes areas we proved to be particularly effective with us agreeing 188 sales from 194 new instructions. No other estate agent recorded a conversion rate as high as this. It again shows we are proving to be very effective with the properties we are marketing and to deliver the result that our client is looking for, often exceeding their expectations. Whilst we agreed sales on all types of properties, across different areas of Perthshire and across a broad range of prices,

2019 also saw us break our highest ever sale price three times.

An indicator that our marketing and team are well placed to deliver positive results for any client looking to sell, regardless of how high or low their property is priced.

As a small, dedicated team, we are constantly looking at ways of improving and streamlining our processes and systems to help our staff and benefit our clients. Our high levels of performance and customer service in estate agency were recognised in the form of a number of national awards:

British Property Awards GOLD award for Estate Agency in Perth & Kinross (3rd year running)
British Property Awards GOLD award for Estate Agency in Scotland (2nd year running)
Highest ‘Exceptional’ rating for Perth area in Best Estate Agent Guide
Estate Agency, Single Office Mid Scotland and Fife” at the UK Property Awards 2019-2020

Lettings

New Listings - 203

Lets Agreed - 177

For the 2^nd consecutive year we listed over 200 properties throughout the year.

Our total of 177 lets agreed equated to a market share of over 38%,

more than double our nearest competitor on 17%.

Similar to what we have seen with our estate agency team, this proves that, not only are we listing a high number of properties, we are delivering the desired result for our client by securing them a tenant.

We welcomed 65 new landlords to the company in 2019 with 38 of them choosing to use our fully managed lettings service. The 65 new landlords comprised of buy-to-let investors, who were completely new to the sector, and other landlords with portfolios ranging from 1 to 20+ who had previously worked with another letting agent in the area.

Statistics from SafeDeposits Scotland (the government-approved agency which holds our tenant deposits) confirms that only 2.78% of our deposit returns were disputed last year. This equated to a total of 4. 144 deposits were returned in full to our tenants. This demonstrates the effectiveness of our property inventories, regular inspections and check-in and check-out procedures. These processes are crucial in, not only protecting the condition of rental properties, but also to protect both landlords and tenants.

We were delighted to welcome back Laura Harris following her maternity leave. Laura has taken on the new role of Business Manager to help develop the business further. Euan joined the lettings team in September as a full-time member of staff and will have a key role to play as Hannah takes some time off for maternity leave, something we are all really excited about for her. There will be further recruitment very soon to ensure we continue to deliver a high and consistent level of service which, in 2019, resulted in the following national awards:

2019 also saw us join the national property portal OnTheMarket which bolstered our already extensive online exposure of our properties. We very much look forward to working with the OTM team and support their cause.

Overall, another great year for Premier Properties. We’ve worked with some wonderful people along the way and we’re excited about further developing the business and helping people with their moving plans during 2020.

Latest Client Reviews

Caroline & Tony Fellows (July 2024) – “Many thanks to Premier Properties and all their staff for handling our property sale quickly and efficiently. We are very grateful for their dedication and efforts they put into making the sale.”Estate Agency Client | 1 Bed Flat | Crieff Road, Perth

"Recommended to us by a family member. Efficient and Helpful staff. Very satisfied with the marketing and customer service. We were happy with the outcome of our sale and everything involved. No problem recommending P.P. as we were satisfied with the work they put into selling our property. Many thanks to Premier Properties and all their staff for handling our property sale quickly and efficiently. We are very grateful for their dedication and efforts they put into making the sale."
Ian McCully (July 2024) – “Would recommend, excellent staff.”Estate Agency Client | 5 Bed Detached Villa | Coronation Avenue Scone | Sold at Home Report in 2.5 Weeks

"Used Premier Properties Perth for previous sales. Very good marketing and communication. Would recommend, excellent staff."
William Walker (July 2024) – “Following meetings with a few estate agents, we chose Premier. The representatives we met were professional and friendly. The property sale was dealt with in a friendly, professional manner, with good communication and helpful staff.”Estate Agency Client | 2 Bed Flat | Rosslyn Court, Rosslyn Avenue, Perth|

"Following meetings with a few estate agents, we chose Premier. The representatives we met were professional and friendly.

Everything was handled well. The photographs and video were excellent, and it was good that we could amend the wording relating to the property to what we thought fitted best. Any instructions we gave regarding the marketing/pricing of the property were followed through and appropriate advice and recommendations provided.

Overall, I was very happy with the whole process. Would recommend. The property sale was dealt with in a friendly, professional manner, with good communication and helpful staff."
Jim Grieve (June 2024) – “Sold within a couple of days so our relationship was short and sweet! Felt engaged with and staff were professional and efficient.”Estate Agency Client | 2 Bed Detached Bungalow | Knockard Place Pitlochry | Sold in 3 Days Over Home Report Value

"You were recommended by friends in Pitlochry and your price was competitive particularly when we said we didn’t need your viewing assistance service.

The property was well represented and marketed. Excellent service from staff. All very good. Sold within a couple of days so our relationship was short and sweet!

Felt engaged with and staff were professional and efficient. Good service at a competitive price."
Lisa Dillon (June 2024) – “Great professional service. The whole experience made me feel secure.”Estate Agency Client | 2 Bed Mid-Terraced House | Victoria Street Perth | Sold in 12 Days Over Home Report Value

"Simple process ... great services. The marketing made our property look fantastic.

Great professional service. Perfect negotiation.

The whole experience made me feel secure. Would recommend ...easy process."
Pam O’Brien (May 2024) – “Great to deal with, nice people and on the ball.”Estate Agency Client | 4 Bed Detached Villa |1 Thriepland Wynd Perth | Sold in 9 Days Over Home Report Value

"Great to deal with, nice people and on the ball. We had an ex-rental property to sell, and had to decide whether to 'love it' or 'list it' in it's current condition. Katie & Alan were great and understood our situation, we decided to try the property on the market and discussed a fair price for the 'list it' option. All went well and the property sold quickly. Can't thank them enough for their advice and support. Would definitely recommend this company and would use them again."
Michael McDougall (May 2024) – “They were excellent through the whole process.”Estate Agency Client | 2 Bed Flat | Kingswell Terrace Perth | Sold Over Home Report Value

"Premier properties dealt with selling my flat. They were excellent through the whole process. Can't thank them enough."
Mr Colin Morrison (April 2024) – “From firstly meeting Katie at my property to the conclusion of the sale I cannot fault the Premier Properties Team.”Estate Agency Client | 3 Bed Flat | Friar Street, Perth |

"From firstly meeting Katie at my property to the conclusion of the sale I cannot fault the Premier Properties Team. Many thanks for all your help. I would highly recommend."
Douglas McQuat (March 2024) – “This was our first move in 34yrs so we were very nervous but everything went quickly and well leaving us to only worry about the actual physical move. Premier made the necessary processes easy and understandable. They also dealt with us as people not just a client, this made us feel so much better. It was great to know that we were in the hands of people who cared.”Estate Agency Client | 4 Bed Detached Villa | Lady Nairn Drive, Perth | Sold in 3 Days Over Home Report Value

"We put our property on the market with Premier just prior to lockdown but subsequently withdrew it. We were very happy with how Alan handled the situation at that time as well as the marketing. We originally went to them through the recommendation of a mortgage consultant.

We loved the Facebook countdown! The photography and virtual tour were first class. The photographer obviously took a great pride in her work and the results spoke for themselves.

You contacted people who had shown an interest in similar properties and we actually had 3 viewings booked before it was released. Bartek did wonderfully well in convincing the buyer what to offer.

The service was excellent in particular Bartek who showed potential buyers around and Alan who offered great advice on the deal.

This was our first move in 34yrs so we were very nervous but everything went quickly and well leaving us to only worry about the actual physical move. Overall, we felt very pleased and relieved.

Would certainly recommend. Premier made the necessary processes easy and understandable. They also dealt with us as people not just a client, this made us feel so much better.

It was great to know that we were in the hands of people who cared."
Colin Morrison (March 2024) – “I cannot fault the Premier Properties Team, I would highly recommend.”Estate Agency Client | 3 Bed Flat | Friar Street, Perth, | Sold Over Asking Price

"From firstly meeting Katie at my property to the conclusion of the sale I cannot fault the Premier Properties Team. Many thanks for all your help, I would highly recommend."