Lettings Assistant

 Job Description

Company Background

Premier Properties Perth is an award-winning independent lettings and estate agency which has been operating in the city since 2009. We are looking for an enthusiastic Lettings Assistant to work in our busy lettings team and get involved in all aspects of the lettings process ensuring you go above and beyond on behalf of our clients. This is a fantastic opportunity for a motivated and customer focused individual to join our professional and friendly team and to help us to drive forward the business.

Main Responsibilities:

* Answer incoming calls, deal with general requests for
information/property enquiries and arrange viewings. If necessary, answer
colleague’s calls when they are unavailable and take messages. Ensure queries
are directed to the relevant team member and dealt with in full and in a timely
manner.

* Respond to email enquiries as and when required.

* Call and email potential tenants to discuss their
requirements, suggest suitable properties and conduct viewings on empty and
occupied properties.

* Ensure viewings are accurately entered in the company
diary.

* Providing regular feedback on viewings

* Preparation of lettings listings.

* Input and update property information on the company’s
customer system, website, social media channels and national property portals.

* Carry out viewings when required, obtain feedback from
applicants and pass on to the relevant team member.

* Manage the movement of keys and signs and ensure their safe
return to the office.

* Ensure all lettings packs and inserts are up-to-date and
replenished.

* Carry out property inspections and report back findings to
the landlord.

* Carry out property inventories.

* General office duties: filing, scanning, photocopying,
typing and amending documents.

Candidate Profile:

* Excellent customer service skills.

* An interest in property and knowledge of the local area
would be desirable.

* Good working knowledge of standard Microsoft applications:
Word, Excel, Outlook.

* Excellent telephone manner.

* Strong communication skills, both verbal and written.

* Good organisational and prioritising ability.

* Initiative and ability to work under pressure.

* Team player.

* Attention to detail.

* Maintains a professional manner at all times.

* Friendly, outgoing, cheerful and enthusiastic to do a high
quality job at all times.

* Confident in liaising both internally and externally.

* Full clean UK driving license is essential. 

Training and Development:

Premier Properties Perth is committed to the development of its staff. The team will fully support the successful candidate and appropriate training will be provided in-house, particularly in relation to customer systems and online portals, and externally as and when required.

Application Details:

Please apply via email enclosing a CV, covering letter and
your current salary details to:

Murray Hall, Associate Director – murray@premierpropertiesperth.co.uk

Salary commensurate with experience and skills.

Closing Date: Wednesday 24th April at 5 p.m.

This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment.

Job Type: This post is a permanent full-time contract, with a half day Saturday on a rota basis and the occasional evening.