Premier Properties Perth has once again triumphed in the British Property Awards for 2019. The company has been named the best estate agency in Perth and Kinross and awarded Gold for the third year in a row.

Beating stiff competition from 32 other agencies across the area, the British Property Awards said the Premier Properties team “performed outstandingly throughout the extensive judging period, which focused on customer service levels.”

The judging panel conducted a series of mystery shopping surveys over several months to independently appraise estate agents throughout the area against a set of 25 criteria.  The criteria assessed service indicators such as speed of responsiveness, willingness to assist, breadth of local knowledge, phone manner and response tailoring from the point of view of both sellers and buyers.

Katie Hall (Director) said:

“We work hard to consistently deliver a high-quality customer experience and are delighted to be recognised for this. We continually review client needs at each stage of the buying and selling journeys and refine and improve the information and advice we provide accordingly. Every single member of our team works hard to deliver a really personalised level of service and we are overwhelmed by the positive feedback we are receiving from our clients which we regularly publish to our website.”

The estate agency was crowned the Gold Winner for Scotland by the British Property Awards in 2018 and earlier this year scooped two further awards for the lettings side of the business: Gold for Perth & Kinross and Silver for Scotland 2018-19.

Alan Keddie (Director) continued:

“Winning these independently judged awards validates the feedback we are receiving directly from our clients and is proof that it is worth taking the time to put yourself in your customer's shoes and really focus on service if you want to build a long-lasting business. This year, we are celebrating our 10th year of trading and much of our success can be attributed to the reputation we have gained for truly putting the client first and providing trustworthy and honest advice. Indeed, winning these awards is a fantastic testament to our staff’s commitment to delivering the best service possible.”

Gary Robertson (Head of Estate Agency) commented:

“Consumers now have a wide choice of estate agents and online options to choose from so it can often prove a daunting task when deciding which agent to work with. Many consumers invite three or more agents out to their property and make their judgement based on the valuation price and the agent’s fee. However, it is important to look beyond these factors and appoint an agent which takes the time to really understand the circumstances and needs of both sellers and buyers and works in partnership with them to achieve the best possible price within a suitable time-frame. We hope that winning these awards demonstrates to consumers within Perth and Kinross our commitment to service excellence and underlines why we are such a trusted agency to work with.”

What Our Cients Say …

Planning, Trying or Struggling to Sell your Home?

Selling property can be an exciting, challenging and emotional time.  We understand every circumstance is unique.  You probably have lots of questions.  We are very good at listening.  You only have to look at our client feedback to see that we offer a down to earth, personal and professional service.  We have the experience and knowledge to smoothly guide you through the selling journey and achieve the best result possible.

Cloe, Alan, Katie, Laura and Gary are happy to answer any questions you may have…

Looking to Rent Out a Home?

Whether you are a buy-to-let investor or you have found yourself in a position where, for whatever reason, you need to rent out a home, it is crucial that you understand the market and your responsibilities as a landlord.  We are fully signed-up to the Scottish Letting Agent Register and our lettings staff are formally qualified in all aspects of legislation relating to the private rented sector.  We can help with investment advice, marketing, pricing, legal obligations, documentation and much more!

Contact Alan, Laura, Murray, Hannah or Katie for advice …

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Feedback From Recent Clients

Maggie Myles (Sept 2019) – “We were made to feel special by both Gary & Laura who went the extra mile for us. Always felt we were in safe hands & knew we were dealing with professionals.”Maggie Myles (Sept 2019) – “We were made to feel special by both Gary & Laura who went the extra mile for us. Always felt we were in safe hands & knew we were dealing with professionals.”2 Bed Semi - Detached house- Perth

We had been recommended Premier Properties by 2 friends who were very glowing in their praise of your company. The property was very quickly put on all the major platforms. The photos and video were excellent & the brochure was very attractively presented. Premier were pro-active on all fronts.

Gary and Laura did an excellent job. The communication was always of the best. Clearly Premier choose their staff carefully and from a client viewpoint the training must be good.

We were delighted with Gary's handling of negotiations. The sale was concluded very quickly.

We were made to feel special by both Gary & Laura who went the extra mile for us. Always felt we were in safe hands & knew we were dealing with professionals.

We would definitely recommend Premier Properties. Their expertise is clear to see. A very friendly team and highly professional in all they do. We had every confidence that they would do a good job for us and they delivered. Cannot find anything to be critical of. No complaints. Thank you for all your help.

 

Susan Scott (Sept 2019) – “Do not change a thing as in my opinion your team work so so well with each other to put the customer first.”Susan Scott (Sept 2019) – “Do not change a thing as in my opinion your team work so so well with each other to put the customer first.”3 Bed Detached house- Perth

I was recommended Premier Properties by a family member.

Excellent quality of marketing, and very polite and friendly staff. All enquiries were dealt with very professionally without being pushy well above normal customer service

I was kept in touch at every stage of the sale perfectly, and the negotiations were well balanced on both seller and buyer’s needs.

I was extremely delighted with the whole experience and the stress of selling was taken away from me!! I would recommend, and have already got a few of my friends to use your services as I had such a great experience

Do not change a thing as in my opinion your team work so so well with each other to put the customer first.

Craig Stewart (Sept 2019) – “Fabulous service, friendly, straight forward and easy to deal with”Craig Stewart (Sept 2019) – “Fabulous service, friendly, straight forward and easy to deal with”3 Bed Detached Bungalow - Blairgowrie

Good value for money, friendly professional staff, excellent photographs and videos to sell my property were some of the reasons we chose to sell with Premier Properties.

Marketing was excellent, very professional and captured my property very well. My house sold very quickly but with how the first viewing went, it was conducted very professionally. The communication during the selling process was excellent and very efficient. We achieved the full market value and were very happy with that.

The overall experience was very positive, and I have recommended the service to my parents based on my experience. Fabulous service, friendly, straight forward and easy to deal with.

Fiona McCafferty (August 2019) – “Excellent service from start to finish, good quality photos, good efficient marketing, staff are brilliant and very helpful, on the ball!!”Fiona McCafferty (August 2019) – “Excellent service from start to finish, good quality photos, good efficient marketing, staff are brilliant and very helpful, on the ball!!”2 Bed Modern Apartment - Stanley Mills

I was recommended Premier Properties by friends.

Excellent service from start to finish, good quality photos, good efficient marketing, staff are brilliant and very helpful, on the ball!! Didn't take many viewings but appointments arranged quickly and sale in 10 days, excellent!

Communication first class, staff knowledge is excellent - Negotiated well, we got highest sale price in area. Your company is well run, organised and efficient, couldn't ask for more.

I would definitely recommend Premier Properties, for all reasons stated above

 

Deborah Garry (August 2019) – “The overall experience was good – Great service.  Premier Properties were friendly, efficient, professional and more importantly effective.”Deborah Garry (August 2019) – “The overall experience was good – Great service.  Premier Properties were friendly, efficient, professional and more importantly effective.”3 Bed Semi Detached House, Perth

I had been monitoring online presence and viewing properties for some time – this was the main reason I chose to sell with Premier Properties.

Excellent media was used for marketing, and the dealings with potential buyers was very professional and efficient. Communication was excellent - negotiations were fair and appropriate taking cognisance of my wishes.

The overall experience was good - Great service.  Premier Properties were friendly, efficient, professional and more importantly effective.

Mary Mackie (August 2019) – “I would definitely recommend Premier Properties – no reason not to – a better service could not have been provided”Mary Mackie (August 2019) – “I would definitely recommend Premier Properties – no reason not to – a better service could not have been provided”3 Bed Detached House, Perth

I chose Premier Properties to sell because they appeared to know what they were talking about.

Cloe and Laura were the people I dealt the most with and they were very organised and very pleasant to deal with. Only one word to describe the communication received - Excellent.

I thought Katie did the best which could have been achieved when it came to the negotiation of the sale.

The overall experience was very professional and made me feel very happy with all aspects of the services provided throughout the process. I would definitely recommend Premier Properties - no reason not to - a better service could not have been provided

You are all doing a great job - no constructive criticism to feedback - and I am known to be a hard person to please!

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