Premier Properties Perth has once again triumphed in the British Property Awards for 2019. The company has been named the best estate agency in Perth and Kinross and awarded Gold for the third year in a row.

Beating stiff competition from 32 other agencies across the area, the British Property Awards said the Premier Properties team “performed outstandingly throughout the extensive judging period, which focused on customer service levels.”

The judging panel conducted a series of mystery shopping surveys over several months to independently appraise estate agents throughout the area against a set of 25 criteria.  The criteria assessed service indicators such as speed of responsiveness, willingness to assist, breadth of local knowledge, phone manner and response tailoring from the point of view of both sellers and buyers.

Katie Hall (Director) said:

“We work hard to consistently deliver a high-quality customer experience and are delighted to be recognised for this. We continually review client needs at each stage of the buying and selling journeys and refine and improve the information and advice we provide accordingly. Every single member of our team works hard to deliver a really personalised level of service and we are overwhelmed by the positive feedback we are receiving from our clients which we regularly publish to our website.”

The estate agency was crowned the Gold Winner for Scotland by the British Property Awards in 2018 and earlier this year scooped two further awards for the lettings side of the business: Gold for Perth & Kinross and Silver for Scotland 2018-19.

Alan Keddie (Director) continued:

“Winning these independently judged awards validates the feedback we are receiving directly from our clients and is proof that it is worth taking the time to put yourself in your customer's shoes and really focus on service if you want to build a long-lasting business. This year, we are celebrating our 10th year of trading and much of our success can be attributed to the reputation we have gained for truly putting the client first and providing trustworthy and honest advice. Indeed, winning these awards is a fantastic testament to our staff’s commitment to delivering the best service possible.”

Gary Robertson (Head of Estate Agency) commented:

“Consumers now have a wide choice of estate agents and online options to choose from so it can often prove a daunting task when deciding which agent to work with. Many consumers invite three or more agents out to their property and make their judgement based on the valuation price and the agent’s fee. However, it is important to look beyond these factors and appoint an agent which takes the time to really understand the circumstances and needs of both sellers and buyers and works in partnership with them to achieve the best possible price within a suitable time-frame. We hope that winning these awards demonstrates to consumers within Perth and Kinross our commitment to service excellence and underlines why we are such a trusted agency to work with.”

What Our Cients Say …

Planning, Trying or Struggling to Sell your Home?

Selling property can be an exciting, challenging and emotional time.  We understand every circumstance is unique.  You probably have lots of questions.  We are very good at listening.  You only have to look at our client feedback to see that we offer a down to earth, personal and professional service.  We have the experience and knowledge to smoothly guide you through the selling journey and achieve the best result possible.

Cloe, Alan, Katie, Laura and Gary are happy to answer any questions you may have…

Looking to Rent Out a Home?

Whether you are a buy-to-let investor or you have found yourself in a position where, for whatever reason, you need to rent out a home, it is crucial that you understand the market and your responsibilities as a landlord.  We are fully signed-up to the Scottish Letting Agent Register and our lettings staff are formally qualified in all aspects of legislation relating to the private rented sector.  We can help with investment advice, marketing, pricing, legal obligations, documentation and much more!

Contact Alan, Laura, Murray, Hannah or Katie for advice …

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Feedback From Recent Clients

Nicola Taylor Beal (January 2024) – “Chose Premier because of Alan Keddie.  The house was sold quickly. Overall, the experience made us feel like selling a house wasn’t as tricky as we thought!”Nicola Taylor Beal (January 2024) – “Chose Premier because of Alan Keddie. The house was sold quickly. Overall, the experience made us feel like selling a house wasn’t as tricky as we thought!”Estate Agency Client | 3 Bed Detached Bungalow | Muirend Gardens Perth, | Sold in 4 Weeks At Asking Price

"We met 3 local estate agents and chose Premier because of Alan Keddie.  Very prompt turn around and felt involved in the process.  Excellent feedback from whoever we dealt with.  The house was sold quickly with no real issues.  Overall, the experience made us feel like selling a house wasn't as tricky as we thought!

Would recommend - great team."

 

Anne Morrison (January 2024) – “Very professional, efficient and friendly.  Felt we were in very good hands.”Anne Morrison (January 2024) – “Very professional, efficient and friendly. Felt we were in very good hands.”Estate Agency Client | 3 Bed Semi-Detached House | Brandywell Road, Abernethy, Perth | Sold in 6 Days Over Home Report Value

"Chose Premier Properties as very good reputation in the local area.  Excellent all round.  Very professional, efficient and friendly.   Everything went extremely smoothly.

Felt we were in very good hands.  Would definitely recommend for all of the aforementioned reasons."

 

Alison Shearing (January 2024) – “Very impressed by Alan and Katie. Their drive and enthusiasm stood out.  I felt supported and cared for.”Alison Shearing (January 2024) – “Very impressed by Alan and Katie. Their drive and enthusiasm stood out. I felt supported and cared for.”Estate Agency Client | Balhousie Street, Perth

"Very impressed by Alan and Katie. Their drive and enthusiasm stood out.  Excellent marketing and communication.  Efficient and knowledgeable when dealing with potential buyers and negotiating sale.  I felt supported and cared for.

Would recommend. The service provided was sympathetic and efficient. Premier Properties are easy to talk to.  I found it helpful talking to Alan because of his experience.  Paula and Eleze were both pleasant and very helpful."

 

Lynn Cameron (January 2024) – “Quick, efficient, friendly team.”Lynn Cameron (January 2024) – “Quick, efficient, friendly team.”Estate Agency Client | Munro Avenue, Perth | Sold 2-4 Weeks | Sold Over Asking Price

"Used your services before.  Good marketing.  Would recommend - quick, efficient, friendly team."

 

Muriel Guthrie (December 2023) – “The overall experience made me feel confident and cared for.  100% would recommend.  Easy to speak to everyone, felt important to them and reassurance was very welcome!”Muriel Guthrie (December 2023) – “The overall experience made me feel confident and cared for. 100% would recommend.  Easy to speak to everyone, felt important to them and reassurance was very welcome!”Estate Agency Client | Muirend Gardens, Perth & Dunning Street, Bridge of Earn | Sold 2-4 Weeks | Over Home Report

"PPP were recommended to me.

Customer service was fantastic from Katie's first visit to being kept updated by Eleze and Paula.  Fully trusted them and was kept well informed.

Had a few wobbles myself but the girls restored my faith in the process.  Alan also quelled my fears when selling my mum's house. It was a stressful time, but I felt very supported.

The overall experience made me feel confident and cared for.

100% would recommend.  Easy to speak to everyone, felt important to them and reassurance was very welcome!

I'll be popping in to say thank you personally."

 

Ashley Dunbar (October 2023) – “Thank you for making our buying process so easy!!”Ashley Dunbar (October 2023) – “Thank you for making our buying process so easy!!”Estate Agency & Lettings Client | Buyer & Tenant | Google Review - https://g.co/kgs/5qxU47

"Thank you for making our buying process so easy!! We were also lucky enough to be tenants through you guys and it was the same great service! Would highly recommend! Thank you again!"

 

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