Premier Properties Perth has once again triumphed in the British Property Awards for 2019. The company has been named the best estate agency in Perth and Kinross and awarded Gold for the third year in a row.

Beating stiff competition from 32 other agencies across the area, the British Property Awards said the Premier Properties team “performed outstandingly throughout the extensive judging period, which focused on customer service levels.”

The judging panel conducted a series of mystery shopping surveys over several months to independently appraise estate agents throughout the area against a set of 25 criteria.  The criteria assessed service indicators such as speed of responsiveness, willingness to assist, breadth of local knowledge, phone manner and response tailoring from the point of view of both sellers and buyers.

Katie Hall (Director) said:

“We work hard to consistently deliver a high-quality customer experience and are delighted to be recognised for this. We continually review client needs at each stage of the buying and selling journeys and refine and improve the information and advice we provide accordingly. Every single member of our team works hard to deliver a really personalised level of service and we are overwhelmed by the positive feedback we are receiving from our clients which we regularly publish to our website.”

The estate agency was crowned the Gold Winner for Scotland by the British Property Awards in 2018 and earlier this year scooped two further awards for the lettings side of the business: Gold for Perth & Kinross and Silver for Scotland 2018-19.

Alan Keddie (Director) continued:

“Winning these independently judged awards validates the feedback we are receiving directly from our clients and is proof that it is worth taking the time to put yourself in your customer's shoes and really focus on service if you want to build a long-lasting business. This year, we are celebrating our 10th year of trading and much of our success can be attributed to the reputation we have gained for truly putting the client first and providing trustworthy and honest advice. Indeed, winning these awards is a fantastic testament to our staff’s commitment to delivering the best service possible.”

Gary Robertson (Head of Estate Agency) commented:

“Consumers now have a wide choice of estate agents and online options to choose from so it can often prove a daunting task when deciding which agent to work with. Many consumers invite three or more agents out to their property and make their judgement based on the valuation price and the agent’s fee. However, it is important to look beyond these factors and appoint an agent which takes the time to really understand the circumstances and needs of both sellers and buyers and works in partnership with them to achieve the best possible price within a suitable time-frame. We hope that winning these awards demonstrates to consumers within Perth and Kinross our commitment to service excellence and underlines why we are such a trusted agency to work with.”

What Our Cients Say …

Planning, Trying or Struggling to Sell your Home?

Selling property can be an exciting, challenging and emotional time.  We understand every circumstance is unique.  You probably have lots of questions.  We are very good at listening.  You only have to look at our client feedback to see that we offer a down to earth, personal and professional service.  We have the experience and knowledge to smoothly guide you through the selling journey and achieve the best result possible.

Cloe, Alan, Katie, Laura and Gary are happy to answer any questions you may have…

Looking to Rent Out a Home?

Whether you are a buy-to-let investor or you have found yourself in a position where, for whatever reason, you need to rent out a home, it is crucial that you understand the market and your responsibilities as a landlord.  We are fully signed-up to the Scottish Letting Agent Register and our lettings staff are formally qualified in all aspects of legislation relating to the private rented sector.  We can help with investment advice, marketing, pricing, legal obligations, documentation and much more!

Contact Alan, Laura, Murray, Hannah or Katie for advice …

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Feedback From Recent Clients

Fiona Browne (Oct 2019) – “We chose Premier Properties due to them being the top agents in Perth, seem to have a good section of the sales market, and I was pleased with all avenues of marketing.”Fiona Browne (Oct 2019) – “We chose Premier Properties due to them being the top agents in Perth, seem to have a good section of the sales market, and I was pleased with all avenues of marketing.”1 Bed Flat - Perth

We chose Premier Properties due to them being the top agents in Perth, seem to have a good section of the sales market, and I was pleased with all avenues of marketing.

The property sold after the first viewing that I carried out but was pleased with how the potential buyer was dealt with. It was a straightforward sale but if it had not been, I would have been confident in your team’s negotiation skills.

The overall experience left me very pleased even though it was a small one bed flat. That is what I like about the fixed fee.

I would recommend - professional team that know the market and made me confident they would sell my property.

 

Ronald Thom (Oct 2019) – “All marketing was excellent and professionally done. Extremely pleased with how potential buyers were dealt with. The communication was excellent – updated after each viewing.”Ronald Thom (Oct 2019) – “All marketing was excellent and professionally done. Extremely pleased with how potential buyers were dealt with. The communication was excellent – updated after each viewing.”4 Bed Detached bungalow - Scone

We were recommended Premier Properties by a friend. Katie visited with the marketing information and convinced us Premier was the company to use.

All marketing was excellent and professionally done. Extremely pleased with how potential buyers were dealt with. The communication was excellent - updated after each viewing. Can't praise Laura and Cloe enough.

Very pleased with the negotiations - Happy from start to finish.

We would definitely recommend Premier Properties - All down to Katie, Laura and Cloe.

Russell Haggart (Oct 2019) – “Potential viewers were dealt with effectively, and all the staff were friendly and very helpful.”Russell Haggart (Oct 2019) – “Potential viewers were dealt with effectively, and all the staff were friendly and very helpful.”3 Bed Semi Detached house- Bridge of Earn

We chose Premier properties to sell our property because we know Alan Keddie.

The marketing was very good. No complaints. Potential viewers were dealt with effectively, and all the staff were friendly and very helpful.

Alan done a fantastic job when it came to the negotiations.

Everything went very smooth no complaints at all.

Steve & Mary Panton (Oct 2019) – “Great service and would recommend to others due to the friendly and professional service.”Steve & Mary Panton (Oct 2019) – “Great service and would recommend to others due to the friendly and professional service.”4 Bed Detached house- Perth

We chose to sell through Premier Properties due to their local reputation.

Good exposure of the property throughout all media channels. Cloe and Laura were always very professional and friendly. We were all kept updated with any relevant info - Katie pushed it hard, over the final hurdle.

Great service and would recommend to others due to the friendly and professional service.

Dannii Christie (Sept 2019) – “My experience with all the staff that I have spoken to within your company have been fabulous and hugely helpful.”Dannii Christie (Sept 2019) – “My experience with all the staff that I have spoken to within your company have been fabulous and hugely helpful.”2 Bed Detached house- Auchterarder

Premier Properties had been recommended to me and my solicitor also recommended them.

I think the fact that you sold my property in a week says how good your marketing is. I wanted nothing to do with the viewing or deal with potential buyers and this is what I got, as one of my dogs doesn't keep well, I wanted to cause him as little stress as possible and you guys made that happen.

My experience with all the staff that I have spoken to within your company have been fabulous and hugely helpful. I got what I wanted when it came to the negotiation side.

Fantastic company. I have already recommended you to someone and going forward if I hear of anyone, I will pass your details on.

I would definitely recommend - friendly, professional and extremely helpful.

Maggie Myles (Sept 2019) – “We were made to feel special by both Gary & Laura who went the extra mile for us. Always felt we were in safe hands & knew we were dealing with professionals.”Maggie Myles (Sept 2019) – “We were made to feel special by both Gary & Laura who went the extra mile for us. Always felt we were in safe hands & knew we were dealing with professionals.”2 Bed Semi - Detached house- Perth

We had been recommended Premier Properties by 2 friends who were very glowing in their praise of your company. The property was very quickly put on all the major platforms. The photos and video were excellent & the brochure was very attractively presented. Premier were pro-active on all fronts.

Gary and Laura did an excellent job. The communication was always of the best. Clearly Premier choose their staff carefully and from a client viewpoint the training must be good.

We were delighted with Gary's handling of negotiations. The sale was concluded very quickly.

We were made to feel special by both Gary & Laura who went the extra mile for us. Always felt we were in safe hands & knew we were dealing with professionals.

We would definitely recommend Premier Properties. Their expertise is clear to see. A very friendly team and highly professional in all they do. We had every confidence that they would do a good job for us and they delivered. Cannot find anything to be critical of. No complaints. Thank you for all your help.

 

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