Premier Properties Perth has once again triumphed in the British Property Awards for 2019. The company has been named the best estate agency in Perth and Kinross and awarded Gold for the third year in a row.

Beating stiff competition from 32 other agencies across the area, the British Property Awards said the Premier Properties team “performed outstandingly throughout the extensive judging period, which focused on customer service levels.”

The judging panel conducted a series of mystery shopping surveys over several months to independently appraise estate agents throughout the area against a set of 25 criteria.  The criteria assessed service indicators such as speed of responsiveness, willingness to assist, breadth of local knowledge, phone manner and response tailoring from the point of view of both sellers and buyers.

Katie Hall (Director) said:

“We work hard to consistently deliver a high-quality customer experience and are delighted to be recognised for this. We continually review client needs at each stage of the buying and selling journeys and refine and improve the information and advice we provide accordingly. Every single member of our team works hard to deliver a really personalised level of service and we are overwhelmed by the positive feedback we are receiving from our clients which we regularly publish to our website.”

The estate agency was crowned the Gold Winner for Scotland by the British Property Awards in 2018 and earlier this year scooped two further awards for the lettings side of the business: Gold for Perth & Kinross and Silver for Scotland 2018-19.

Alan Keddie (Director) continued:

“Winning these independently judged awards validates the feedback we are receiving directly from our clients and is proof that it is worth taking the time to put yourself in your customer's shoes and really focus on service if you want to build a long-lasting business. This year, we are celebrating our 10th year of trading and much of our success can be attributed to the reputation we have gained for truly putting the client first and providing trustworthy and honest advice. Indeed, winning these awards is a fantastic testament to our staff’s commitment to delivering the best service possible.”

Gary Robertson (Head of Estate Agency) commented:

“Consumers now have a wide choice of estate agents and online options to choose from so it can often prove a daunting task when deciding which agent to work with. Many consumers invite three or more agents out to their property and make their judgement based on the valuation price and the agent’s fee. However, it is important to look beyond these factors and appoint an agent which takes the time to really understand the circumstances and needs of both sellers and buyers and works in partnership with them to achieve the best possible price within a suitable time-frame. We hope that winning these awards demonstrates to consumers within Perth and Kinross our commitment to service excellence and underlines why we are such a trusted agency to work with.”

What Our Cients Say …

Planning, Trying or Struggling to Sell your Home?

Selling property can be an exciting, challenging and emotional time.  We understand every circumstance is unique.  You probably have lots of questions.  We are very good at listening.  You only have to look at our client feedback to see that we offer a down to earth, personal and professional service.  We have the experience and knowledge to smoothly guide you through the selling journey and achieve the best result possible.

Cloe, Alan, Katie, Laura and Gary are happy to answer any questions you may have…

Looking to Rent Out a Home?

Whether you are a buy-to-let investor or you have found yourself in a position where, for whatever reason, you need to rent out a home, it is crucial that you understand the market and your responsibilities as a landlord.  We are fully signed-up to the Scottish Letting Agent Register and our lettings staff are formally qualified in all aspects of legislation relating to the private rented sector.  We can help with investment advice, marketing, pricing, legal obligations, documentation and much more!

Contact Alan, Laura, Murray, Hannah or Katie for advice …

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Feedback From Recent Clients

Jim Grieve (June 2024) – “Sold within a couple of days so our relationship was short and sweet!  Felt engaged with and staff were professional and efficient.”Jim Grieve (June 2024) – “Sold within a couple of days so our relationship was short and sweet! Felt engaged with and staff were professional and efficient.”Estate Agency Client | 2 Bed Detached Bungalow | Knockard Place Pitlochry | Sold in 3 Days Over Home Report Value

"You were recommended by friends in Pitlochry and your price was competitive particularly when we said we didn’t need your viewing assistance service.

The property was well represented and marketed.  Excellent service from staff.  All very good. Sold within a couple of days so our relationship was short and sweet!

Felt engaged with and staff were professional and efficient.  Good service at a competitive price."

 

Lisa Dillon (June 2024) – “Great professional service.  The whole experience made me feel secure.”Lisa Dillon (June 2024) – “Great professional service.  The whole experience made me feel secure.”Estate Agency Client | 2 Bed Mid-Terraced House | Victoria Street Perth | Sold in 12 Days Over Home Report Value

"Simple process ... great services.  The marketing made our property look fantastic.

Great professional service.  Perfect negotiation.

The whole experience made me feel secure.  Would recommend ...easy process."

 

Pam O’Brien (May 2024) – “Great to deal with, nice people and on the ball.”Pam O’Brien (May 2024) – “Great to deal with, nice people and on the ball.”Estate Agency Client | 4 Bed Detached Villa |1 Thriepland Wynd Perth | Sold in 9 Days Over Home Report Value

"Great to deal with, nice people and on the ball. We had an ex-rental property to sell, and had to decide whether to 'love it' or 'list it' in it's current condition. Katie & Alan were great and understood our situation, we decided to try the property on the market and discussed a fair price for the 'list it' option. All went well and the property sold quickly. Can't thank them enough for their advice and support. Would definitely recommend this company and would use them again."

 

Michael McDougall (May 2024) – “They were excellent through the whole process.”Michael McDougall (May 2024) – “They were excellent through the whole process.”Estate Agency Client | 2 Bed Flat | Kingswell Terrace Perth | Sold Over Home Report Value

"Premier properties dealt with selling my flat.  They were excellent through the whole process.  Can't thank them enough."

 

Mr Colin Morrison (April 2024) – “From firstly meeting Katie at my property to the conclusion of the sale I cannot fault the Premier Properties Team.”Mr Colin Morrison (April 2024) – “From firstly meeting Katie at my property to the conclusion of the sale I cannot fault the Premier Properties Team.”Estate Agency Client | 3 Bed Flat | Friar Street, Perth |

"From firstly meeting Katie at my property to the conclusion of the sale I cannot fault the Premier Properties Team.  Many thanks for all your help.  I would highly recommend."

 

Douglas McQuat (March 2024) – “This was our first move in 34yrs so we were very nervous but everything went quickly and well leaving us to only worry about the actual physical move.  Premier made the necessary processes easy and understandable. They also dealt with us as people not just a client, this made us feel so much better.  It was great to know that we were in the hands of people who cared.”Douglas McQuat (March 2024) – “This was our first move in 34yrs so we were very nervous but everything went quickly and well leaving us to only worry about the actual physical move. Premier made the necessary processes easy and understandable. They also dealt with us as people not just a client, this made us feel so much better. It was great to know that we were in the hands of people who cared.”Estate Agency Client | 4 Bed Detached Villa | Lady Nairn Drive, Perth | Sold in 3 Days Over Home Report Value

"We put our property on the market with Premier just prior to lockdown but subsequently withdrew it. We were very happy with how Alan handled the situation at that time as well as the marketing. We originally went to them through the recommendation of a mortgage consultant.

We loved the Facebook countdown! The photography and virtual tour were first class. The photographer obviously took a great pride in her work and the results spoke for themselves.

You contacted people who had shown an interest in similar properties and we actually had 3 viewings booked before it was released. Bartek did wonderfully well in convincing the buyer what to offer.

The service was excellent in particular Bartek who showed potential buyers around and Alan who offered great advice on the deal.

This was our first move in 34yrs so we were very nervous but everything went quickly and well leaving us to only worry about the actual physical move.  Overall, we felt very pleased and relieved.

Would certainly recommend. Premier made the necessary processes easy and understandable. They also dealt with us as people not just a client, this made us feel so much better.

It was great to know that we were in the hands of people who cared."

 

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