Premier Properties Perth has once again triumphed in the British Property Awards for 2019. The company has been named the best estate agency in Perth and Kinross and awarded Gold for the third year in a row.

Beating stiff competition from 32 other agencies across the area, the British Property Awards said the Premier Properties team “performed outstandingly throughout the extensive judging period, which focused on customer service levels.”

The judging panel conducted a series of mystery shopping surveys over several months to independently appraise estate agents throughout the area against a set of 25 criteria.  The criteria assessed service indicators such as speed of responsiveness, willingness to assist, breadth of local knowledge, phone manner and response tailoring from the point of view of both sellers and buyers.

Katie Hall (Director) said:

“We work hard to consistently deliver a high-quality customer experience and are delighted to be recognised for this. We continually review client needs at each stage of the buying and selling journeys and refine and improve the information and advice we provide accordingly. Every single member of our team works hard to deliver a really personalised level of service and we are overwhelmed by the positive feedback we are receiving from our clients which we regularly publish to our website.”

The estate agency was crowned the Gold Winner for Scotland by the British Property Awards in 2018 and earlier this year scooped two further awards for the lettings side of the business: Gold for Perth & Kinross and Silver for Scotland 2018-19.

Alan Keddie (Director) continued:

“Winning these independently judged awards validates the feedback we are receiving directly from our clients and is proof that it is worth taking the time to put yourself in your customer's shoes and really focus on service if you want to build a long-lasting business. This year, we are celebrating our 10th year of trading and much of our success can be attributed to the reputation we have gained for truly putting the client first and providing trustworthy and honest advice. Indeed, winning these awards is a fantastic testament to our staff’s commitment to delivering the best service possible.”

Gary Robertson (Head of Estate Agency) commented:

“Consumers now have a wide choice of estate agents and online options to choose from so it can often prove a daunting task when deciding which agent to work with. Many consumers invite three or more agents out to their property and make their judgement based on the valuation price and the agent’s fee. However, it is important to look beyond these factors and appoint an agent which takes the time to really understand the circumstances and needs of both sellers and buyers and works in partnership with them to achieve the best possible price within a suitable time-frame. We hope that winning these awards demonstrates to consumers within Perth and Kinross our commitment to service excellence and underlines why we are such a trusted agency to work with.”

What Our Cients Say …

“Professional first-class service from a great team of people who care about their client and have a goal to give the best possible outcome for them.”

(Irene Harley)

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Planning, Trying or Struggling to Sell your Home?

Selling property can be an exciting, challenging and emotional time.  We understand every circumstance is unique.  You probably have lots of questions.  We are very good at listening.  You only have to look at our client feedback to see that we offer a down to earth, personal and professional service.  We have the experience and knowledge to smoothly guide you through the selling journey and achieve the best result possible.

Cloe, Alan, Katie, Laura and Gary are happy to answer any questions you may have…

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Looking to Rent Out a Home?

Whether you are a buy-to-let investor or you have found yourself in a position where, for whatever reason, you need to rent out a home, it is crucial that you understand the market and your responsibilities as a landlord.  We are fully signed-up to the Scottish Letting Agent Register and our lettings staff are formally qualified in all aspects of legislation relating to the private rented sector.  We can help with investment advice, marketing, pricing, legal obligations, documentation and much more!

Contact Alan, Laura, Murray, Hannah or Katie for advice …

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Feedback From Recent Clients

Caroline & Tony Fellows (July 2024) – “Many thanks to Premier  Properties and all their staff for handling our property sale quickly and efficiently.  We are very grateful for their dedication and efforts they put into making the sale.”Caroline & Tony Fellows (July 2024) – “Many thanks to Premier  Properties and all their staff for handling our property sale quickly and efficiently.  We are very grateful for their dedication and efforts they put into making the sale.”Estate Agency Client | 1 Bed Flat | Crieff Road, Perth

"Recommended to us by a family member.  Efficient and Helpful staff.  Very satisfied with the marketing and customer service.  We were happy with the outcome of our sale and everything involved.  No problem recommending P.P. as we were satisfied with the work they put into selling our property.  Many thanks to Premier  Properties and all their staff for handling our property sale quickly and efficiently.  We are very grateful for their dedication and efforts they put into making the sale."

 

Ian McCully (July 2024) – “Would recommend, excellent staff.”Ian McCully (July 2024) – “Would recommend, excellent staff.”Estate Agency Client | 5 Bed Detached Villa | Coronation Avenue Scone | Sold at Home Report in 2.5 Weeks

"Used Premier Properties Perth for previous sales.  Very good marketing and communication.  Would recommend, excellent staff."

 

William Walker (July 2024) – “Following meetings with a few estate agents, we chose Premier. The representatives we met were professional and friendly. The property sale was dealt with in a friendly, professional manner, with good communication and helpful staff.”William Walker (July 2024) – “Following meetings with a few estate agents, we chose Premier. The representatives we met were professional and friendly. The property sale was dealt with in a friendly, professional manner, with good communication and helpful staff.”Estate Agency Client | 2 Bed Flat | Rosslyn Court, Rosslyn Avenue, Perth|

"Following meetings with a few estate agents, we chose Premier. The representatives we met were professional and friendly.

Everything was handled well.  The photographs and video were excellent, and it was good that we could amend the wording relating to the property to what we thought fitted best. Any instructions we gave regarding the marketing/pricing of the property were followed through and appropriate advice and recommendations provided.

Overall, I was very happy with the whole process. Would recommend.  The property sale was dealt with in a friendly, professional manner, with good communication and helpful staff."

 

Jim Grieve (June 2024) – “Sold within a couple of days so our relationship was short and sweet! Felt engaged with and staff were professional and efficient.”Jim Grieve (June 2024) – “Sold within a couple of days so our relationship was short and sweet! Felt engaged with and staff were professional and efficient.”Estate Agency Client | 2 Bed Detached Bungalow | Knockard Place Pitlochry | Sold in 3 Days Over Home Report Value

"You were recommended by friends in Pitlochry and your price was competitive particularly when we said we didn’t need your viewing assistance service.

The property was well represented and marketed.  Excellent service from staff.  All very good. Sold within a couple of days so our relationship was short and sweet!

Felt engaged with and staff were professional and efficient.  Good service at a competitive price."

 

Lisa Dillon (June 2024) – “Great professional service.  The whole experience made me feel secure.”Lisa Dillon (June 2024) – “Great professional service.  The whole experience made me feel secure.”Estate Agency Client | 2 Bed Mid-Terraced House | Victoria Street Perth | Sold in 12 Days Over Home Report Value

"Simple process ... great services.  The marketing made our property look fantastic.

Great professional service.  Perfect negotiation.

The whole experience made me feel secure.  Would recommend ...easy process."

 

Pam O’Brien (May 2024) – “Great to deal with, nice people and on the ball.”Pam O’Brien (May 2024) – “Great to deal with, nice people and on the ball.”Estate Agency Client | 4 Bed Detached Villa |1 Thriepland Wynd Perth | Sold in 9 Days Over Home Report Value

"Great to deal with, nice people and on the ball. We had an ex-rental property to sell, and had to decide whether to 'love it' or 'list it' in it's current condition. Katie & Alan were great and understood our situation, we decided to try the property on the market and discussed a fair price for the 'list it' option. All went well and the property sold quickly. Can't thank them enough for their advice and support. Would definitely recommend this company and would use them again."

 

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