Premier Properties Perth has once again triumphed in the British Property Awards for 2019. The company has been named the best estate agency in Perth and Kinross and awarded Gold for the third year in a row.
Beating stiff competition from 32 other agencies across the area, the British Property Awards said the Premier Properties team “performed outstandingly throughout the extensive judging period, which focused on customer service levels.”
The judging panel conducted a series of mystery shopping surveys over several months to independently appraise estate agents throughout the area against a set of 25 criteria. The criteria assessed service indicators such as speed of responsiveness, willingness to assist, breadth of local knowledge, phone manner and response tailoring from the point of view of both sellers and buyers.
Katie Hall (Director) said:
“We work hard to consistently deliver a high-quality customer experience and are delighted to be recognised for this. We continually review client needs at each stage of the buying and selling journeys and refine and improve the information and advice we provide accordingly. Every single member of our team works hard to deliver a really personalised level of service and we are overwhelmed by the positive feedback we are receiving from our clients which we regularly publish to our website.”
The estate agency was crowned the Gold Winner for Scotland by the British Property Awards in 2018 and earlier this year scooped two further awards for the lettings side of the business: Gold for Perth & Kinross and Silver for Scotland 2018-19.
Alan Keddie (Director) continued:
“Winning these independently judged awards validates the feedback we are receiving directly from our clients and is proof that it is worth taking the time to put yourself in your customer's shoes and really focus on service if you want to build a long-lasting business. This year, we are celebrating our 10th year of trading and much of our success can be attributed to the reputation we have gained for truly putting the client first and providing trustworthy and honest advice. Indeed, winning these awards is a fantastic testament to our staff’s commitment to delivering the best service possible.”
Gary Robertson (Head of Estate Agency) commented:
“Consumers now have a wide choice of estate agents and online options to choose from so it can often prove a daunting task when deciding which agent to work with. Many consumers invite three or more agents out to their property and make their judgement based on the valuation price and the agent’s fee. However, it is important to look beyond these factors and appoint an agent which takes the time to really understand the circumstances and needs of both sellers and buyers and works in partnership with them to achieve the best possible price within a suitable time-frame. We hope that winning these awards demonstrates to consumers within Perth and Kinross our commitment to service excellence and underlines why we are such a trusted agency to work with.”
What Our Cients Say …
Planning, Trying or Struggling to Sell your Home?
Selling property can be an exciting, challenging and emotional time. We understand every circumstance is unique. You probably have lots of questions. We are very good at listening. You only have to look at our client feedback to see that we offer a down to earth, personal and professional service. We have the experience and knowledge to smoothly guide you through the selling journey and achieve the best result possible.
Cloe, Alan, Katie, Laura and Gary are happy to answer any questions you may have…
Looking to Rent Out a Home?
Whether you are a buy-to-let investor or you have found yourself in a position where, for whatever reason, you need to rent out a home, it is crucial that you understand the market and your responsibilities as a landlord. We are fully signed-up to the Scottish Letting Agent Register and our lettings staff are formally qualified in all aspects of legislation relating to the private rented sector. We can help with investment advice, marketing, pricing, legal obligations, documentation and much more!
Contact Alan, Laura, Murray, Hannah or Katie for advice …
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Feedback From Recent Clients
Lukasz Pilszak (Aug 2024) – “Fantastic job! Our house looked outstanding after you prepared it for market. You made our sale quick and you recommended a solicitor who did a very good and quick job. The best estate agency in Perth!”Estate Agency Client | 2 Bed Terraced Villa | Corlundy Crescent, Crieff | Sold in 1 Week Over Home Report Value
"Our Friend recommended PPP, also you gave a very good fee.
Fantastic job! Our house looked outstanding after you prepared it for market. Everything was clear for us and professional. Quick sale for us, first offer was very good so we accepted it.
We are very grateful to Premier Properties Perth, you made our sale quick and you recommended a solicitor who did a very good and quick job.
Would recommend! The best estate agency in Perth!"
Sylvia Anderson (Aug 2024) – “After comparing several estate agents I felt comfortable that Premier would ensure a quick sale and would get the best price for my property. I was impressed with the service from start to finish.”Estate Agency Client | 3 Bed Detached Villa | Meadowview Drive, Inchture | Sold in 2 Weeks Over Home Report Value
"After comparing several estate agents I felt comfortable that Premier would ensure a quick sale and would get the best price for my property. I was very happy with all of the elements of the marketing
The customer service was excellent. I found all staff members very helpful. It suited me well that Premier carried out all of the viewings and not only found a buyer quickly, but also secured a good price for me.
I was impressed with the service from start to finish. I would highly recommend. The whole process was easy, and I did not feel under any pressure at all to accept the offer received."
Sam Weir (Aug 2024) – “Felt at ease, everything was taken care of, I was informed at each stage and it simplified the whole process for me. Would recommend highly. PPP are good at what they do and Eleze was fantastic.”Estate Agency Client | 3 Bed Villa | Windyedge Drive, Perth | Sold in 2.5 Weeks Over Home Report Value
"Chose PPP because of good reputation and lovely staff. I thought the way it was marketed was great, the photos and listing really did the property justice. Eleze was great through the whole process, made my life very easy I never had to ask many questions. Everything was very clear and concise.
Very good, no issues at all. Felt at ease, everything was taken care of, I was informed at each stage and it simplified the whole process for me. Would recommend highly. PPP are good at what they do and Eleze was fantastic."
Evelyn Ruthven (Aug 2024) – “As I had never sold a house before I was very anxious about the process however everything went smoothly and I had no need to worry. Very good experience.”Estate Agency Client | 4 Bed Semi-dDatched Villa | Angus Road, Scone | Sold in 2 Weeks Over Home Report Value
"I was very happy with the marketing of my Mum’s house. My mum thought the virtual tour made her house look very grand. I received plenty of emails informing me of buyers visits and comments. Very happy with everything. As I had never sold a house before I was very anxious about the process however everything went smoothly and I had no need to worry.
Would definitely recommend. Everything was taken care of by all the staff and explained to me as the sale progressed. Very good experience."
Caroline & Tony Fellows (July 2024) – “Many thanks to Premier Properties and all their staff for handling our property sale quickly and efficiently. We are very grateful for their dedication and efforts they put into making the sale.”Estate Agency Client | 1 Bed Flat | Crieff Road, Perth
"Recommended to us by a family member. Efficient and Helpful staff. Very satisfied with the marketing and customer service. We were happy with the outcome of our sale and everything involved. No problem recommending P.P. as we were satisfied with the work they put into selling our property. Many thanks to Premier Properties and all their staff for handling our property sale quickly and efficiently. We are very grateful for their dedication and efforts they put into making the sale."
Ian McCully (July 2024) – “Would recommend, excellent staff.”Estate Agency Client | 5 Bed Detached Villa | Coronation Avenue Scone | Sold at Home Report in 2.5 Weeks
"Used Premier Properties Perth for previous sales. Very good marketing and communication. Would recommend, excellent staff."
