Whether you are a buy-to-let investor or you have found yourself in a position where, for whatever reason, you need to rent out a home, it is crucial that you understand the market and your responsibilities as a landlord.  With over a decade of experience in the Perthshire lettings market and an award-winning service, we make all aspects of the lettings process as easy as possible so landlords can relax in the knowledge that their investments are being protected and tenants are happy. 

5 Ways We Make Lettings Easy

1. Focus on Quality

Finding quality tenants who will pay the rent on time and look after a property is key to a successful let and avoiding costly deposit disputes and void periods (when a property remains empty).  However, another factor is that tenants are becoming increasingly discerning.   The fact that many people are finding buying property difficult, means that tenancies are becoming longer and tenants are more invested in their decision to take on a property in terms of the quality of the property and the way in which they perceive they will be looked after during the tenancy. 

Landlords must take this into account when investing in and maintaining rental properties.  When we take on a property, part of our job is to provide advice to landlords on how to get their property ready to attract quality, long-term, tenants and achieve the best rental price.  Also, having a reputable, well-known, agency manage a property provides re-assurance to tenants that they will be looked after during the tenancy and this can make a huge difference when it comes to finding the right tenant to fill a property.

Our tenant find service includes marketing on the three main UK portals (Rightmove, Zoopla and OnTheMarket), as well as our busy website and social media channels.  This exposure enables us to attract quality tenants which we then vet for suitability.  Our tenant vetting process begins, not at the application stage, but when a tenant first enquires about a property.  Our experienced staff get to know and get a feel for potential tenants over the phone, email, messenger etc. and in person at viewings; before they have even made an application.  Our thorough application process and background checks then enable us to evaluate the tenant’s financial position to ensure they are able to pay the rent every month and we also look at things such as references from past employers and landlords to ensure we secure trustworthy tenants who will look after the property and want to stay in the property for the long term. 

2. Ensure Compliance with Laws & Regulations 

In recent years there have been far-reaching changes to laws affecting the private rented sector in Scotland and the legal landscape is set to constantly change.  Remaining compliant can be challenging, but essential if landlords want to avoid costly fines and deposit disputes.  Landlords are governed by well over a hundred pieces of legislation relating to things like deposit protection, safety checks (including things like electrics, legionella testing, smoke alarms, gas and carbon monoxide safety) and legal documents.  Our staff stay abreast of all the laws and regulations affecting the lettings sector and this is one of the main reasons why landlords chose our fully managed service.  It takes away the headache of working out whether or not each piece of legislation actually applies to them and their investment property.  For each landlord, we lay out their options in a way that is easy to understand and arrange the necessary work to ensure they and their property are compliant. 

3. Comprehensive Inventories

Good quality inventories are paramount when it comes to protecting a landlord’s investment and minimising deposit disputes.   They ensure clarity and an evidence-based approach to damages and disputes. 

This is one of the main reasons we do not outsource this important part of the lettings process.  Rather, our trained staff undertake comprehensive inventories using the latest property inventory software.  Each inventory includes clear photographic evidence and descriptions of the condition of properties, as well as the standard of cleanliness (which is often the reason for disputes).  We also ask tenants to thoroughly check inventories at the start of the tenancy. 

We refer to inventories during periodic inspection and tenancy check out visits.  This enables us to make an accurate comparison of the property from the start of the tenancy to the end and negotiate any potential, fair, deductions.

4. Regular Inspections 

Our full management service includes a settling-in visit with tenants six weeks after they have moved into a property and regular inspections throughout the tenancy.  These are essential in ensuring tenants are happy with the property, properties are being kept in good order, tenants are sticking to the tenancy agreement and making clear who is responsible for what when it comes to maintenance issues.  Inspections are also an opportunity for our skilled staff to talk to tenants and identify any minor problems or issues before they spiral out of control and become major repairs or the cause of a deposit dispute.  Gathering evidence and keeping robust written records from the outset of a tenancy is key to preventing any deposit related issues.  Following each inspection, we send a written report to the landlord.

5. Managing Repairs

Dealing with any queries and effectively sorting out maintenance and repair work throughout a tenancy is crucial to keeping disputes to a minimum.  Our fully managed service takes all of the hassle out of managing repairs.  We give tenants 24/7 access to our online repair reporting system which encourages tenants to feel confident in reporting their maintenance issue in their native language, as soon as it appears.  This provides us with a clear and comprehensive audit trial (including images) which we use to arrange and manage repairs. 

What our clients say about us

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Testimonials
Ashley Dunbar (October 2023) – “Thank you for making our buying process so easy!!”Ashley Dunbar (October 2023) – “Thank you for making our buying process so easy!!”Estate Agency & Lettings Client | Buyer & Tenant | Google Review - https://g.co/kgs/5qxU47

"Thank you for making our buying process so easy!! We were also lucky enough to be tenants through you guys and it was the same great service! Would highly recommend! Thank you again!"

 

Jennifer Stewart (October 2023) – “Kevin and team were great from start to finish when it came to renting from them.  I would highly recommend using Premier properties to either rent your property or rent from them.”Jennifer Stewart (October 2023) – “Kevin and team were great from start to finish when it came to renting from them. I would highly recommend using Premier properties to either rent your property or rent from them.”Lettings Client | Tenant | Google Review - https://g.co/kgs/5qxU47

"Kevin and team were great from start to finish when it came to renting from them. The process was simple and we were kept informed all the way. When we had a couple of issues with the house they were sorted straight away. They were very professional and efficient.  I would highly recommend using Premier properties to either rent your property or rent from them."

 

Liam Brown (October 2023) – “I spent nine years as a tenant with them before buying my first home under their guidance.  I cannot recommend Premier Properties highly enough whether you are renting, buying, selling or letting and I wish them many successful years ahead.”Liam Brown (October 2023) – “I spent nine years as a tenant with them before buying my first home under their guidance. I cannot recommend Premier Properties highly enough whether you are renting, buying, selling or letting and I wish them many successful years ahead.”Estate Agency & Lettings Client | Buyer & Tenant | Google Review - https://g.co/kgs/5qxU47

"After a very unpleasant experience with another well-know Perth estate agent, I found Premier Properties. I knew immediately that I did not want to deal with any other company. I have followed their development since their early days in York Place with interest and admiration as they have assembled a wonderfully talented and supportive team. Their incomparable synthesis of personal and professional qualities has always been central to their dealings with clients. So it was with good reason that I spent nine years as a tenant with them before buying my first home under their guidance. Although I could have bought sooner had I gone elsewhere, it was the expert assistance I could rely on from Premier Properties that convinced me to stay with them. From start to finish, the purchase process was as efficient and stress-free as I could have hoped. I cannot recommend Premier Properties highly enough whether you are renting, buying, selling or letting and I wish them many successful years ahead."

 

Mriganka Chakraborty (September 2023) – “The kind of support I got from Premier Properties and specifically Kevin and Murray, was phenomenal. Never expected that but was simply outstanding.”Mriganka Chakraborty (September 2023) – “The kind of support I got from Premier Properties and specifically Kevin and Murray, was phenomenal. Never expected that but was simply outstanding.”Lettings Client | Tenant | Google Review - https://g.co/kgs/5qxU47

"I'm a skilled immigrant who was recently transferred from an EU location to Edinburgh. It was a mammoth of a task to get a suitable rental property for myself in Edinburgh. But the kind of support I got from Premier Properties and specifically Kevin and Murray, was phenomenal. Never expected that but was simply outstanding. They were genuinely empathetic and felt my dire need with complete sincerity and finally managed to help me close in on a deal. I am sure that without their support, this would have not happened. Thank you, Kevin and Murray and Premier Properties. Sincerely grateful."

 

Nicola Ford (December 2022) – “Such a great friendly team who always endeavor to go above and beyond to help.”Nicola Ford (December 2022) – “Such a great friendly team who always endeavor to go above and beyond to help.”Tenant

"Cant thank Kevin and the team enough for their constant support, such a great friendly team who always endeavor to go above and beyond to help. Thank you so much 👍"

 

Jimmy and Mandy Malloch (August 2022) – “Prompt, polite, organised company.”Jimmy and Mandy Malloch (August 2022) – “Prompt, polite, organised company.”Estate Agency Client – Bute Drive, Perth | 3 Bed End Terrced House | Sold In 9 Days Over Home Report Value At Closing Date

"PPP were recommended by a friend.  Felt confident that we would sell and get the best price. Which we did.  Always kept informed along the way.  Would recommend and have already.  Prompt, polite, organised company.  Always at the end of the phone.  Keep up the good work!!!

 

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