We’re absolutely thrilled and honoured to win the UK Property Awards 2019-2020 “Estate Agency, Single Office Mid Scotland and Fife”
The United Kingdom Property Awards (and their counterparts, The International Property Awards) have been running for 26 years to acknowledge excellence and maintain high standards in the property industry – something we’re very passionate about ourselves.
An independent judging panel of industry experts scrutinised all aspects of our business including the structure, staff, services, marketing, social media and client feedback.
Director, Katie Hall, commented: “This has been such an exciting year for us at Premier Properties. We’re celebrating our 10th year of trading as an independent Perthshire business and winning this prestigious national award in the same year means so much to us!
Over the last decade we have strived to consistently deliver a high quality customer experience and, for our efforts to be recognised by some of the UK’s top industry professionals, is a real milestone moment for us.”
Director, Alan Keddie, added: Katie and I launched the business from a kitchen table in 2009 on a shoestring budget with a huge amount of ambition. Ten years on, we’re one of the leading letting and estate agencies in the Perthshire area, employing 9 staff and able to compete with agencies the length and breadth of the country on the basis of our personal and forward-thinking service.”
Katie said: “Over the last decade, we’ve grown accustomed and adapted to constant changes in the estate and lettings agency sector, embracing new legislation, technology, innovation and best practice. However, we would not be where we are today without our extremely driven and passionate team who work tirelessly to ensure we deliver the best service possible to our clients and this award is for them too.”
Alan continues: “We believe that much of our success can be attributed to the reputation we have gained for truly putting the client first and providing trustworthy and honest advice. Winning this independently judged award validates the feedback we are receiving directly from our clients and publishing to our website. This is proof that it is worth taking the time to put yourself in your customer’s shoes and really focus on service if you want to build a long-lasting business.
We also want to thank our clients. We have worked with many wonderful people along the way and we are so grateful for their support over the years. Here’s to the next 10 years!”
What our clients say about us
Testimonials
"I regularly listen to “The Scottish Property Podcast” and was impressed with the interview that Alan Keddie and Katie Hall gave. Due to the fact that I moved away from Perth some years ago, this gave me confidence in dealing with an Estate Agent in the Perth area.
I thought it was great and a personal touch to welcome the business owners, Alan and Katie to the property for the initial consultation. Such a surprise, compared with dealing with other estate agencies who would have delegated this task to an employee. This demonstrated that they truly care about their customers.
The sale of the property was effectively carried out as an off-market deal, so very swift sale negating the requirement to advertise on the open market.
Excellent communication - every member of staff I dealt with prior to and during the selling process was polite, showed a genuine interest and was very professional.
Prior to the property even making it to open market, a referral of a potential buyer was put forward a few days after the initial consultation, which then led to a sale!
The overall experience took the stress away from what was an upsetting time due to the property being my late mother’s house.
Will definitely recommend and if investing in the area in the future, will be in touch."
"A neighbour recommended this agency. Good communication. The initial sale fell through and the local agent was able to secure another offer within 24 hours. Felt relieved after the sale went through. Would recommend, good local knowledge."
"Chose PPP as I was impressed with Cara's approach when viewing a property being sold by Premier.
Marketing was professional and prompt. Property well advertised, gaining maximum exposure. First class communication, everyone I spoke to on the telephone or face to face was able to answer queries. Professional, friendly, not pushy. Relieved that someone else was taking the strain and I could trust them.
Most definitely recommend, takes away a lot of the stress involved in house selling and gives a buffer between buyer and seller, so you don't get drawn into personal involvement."
"We chose Premier Properties as staff where understanding of our personal circumstances and help with viewings.
All the marketing materials were professional and the photographer was helpful and polite. All communication was easy, helpful and responsive - everything you needed, however hard or stupid the questions may have seemed.
Excellent experience. Would recommend, they are professional and polite."
"Their reputation was better than anyone's. Very professional and clear marketing. Communication was great. No unnecessary calls/emails. Their knowledge of the current market trends was on point which helped immensely in deciding to sell. I was notified of when and who was viewing the property before the viewing.
Sale went as planned. Grateful that the experience and professionalism proved to be true. Would recommend; they're the best."
"From their first visit to our home we knew we were in good hands with Katie & Alan. Their friendly approach, genuine enthusiasm for our property and obvious knowledge of the current property market immediately put us at ease which helped us to decide if we were ready to proceed with our house sale. There was no push and they encouraged us to take time to think things over before going ahead.
The marketing was excellent. We had amazing photos, a virtual tour, drone footage, social. The customer service was exceptional. The friendly team went above and beyond in their efforts to ensure we were kept informed at every stage of the process. We received immediate feedback from viewers and they even solved our problem finding suitable rental accommodation after our quick sale with their innovative methods.
We were impressed by the research carried out on potential buyers and the immediate feedback obtained from them. The entire sale process was negotiated in a very professional manner.
The overall experience was so much better than we could have imagined. We were well looked after by the entire team and always kept informed at every stage. We would certainly recommend Premier Properties Perth to any of our friends looking to sell their property. Many thanks to the entire team. Their friendliness and professionalism were much appreciated."
"PPP were recommended to us. Excellent marketing. Seemed to generate a lot of interest. Really good communication, there were two or three people I could contact including Katie which was helpful. Communication on viewers was very quick and helpful. Advice on prices and offers was helpful.
Felt optimistic about getting the house sold. Would recommend because you were knowledgeable and attentive and responded very quickly when required."
"PPP made the effort to meet me quickly at the property, listened to my opinions and did not pressure me.
The property was well represented and I was given the opportunity to review and make a change. I was kept updated regularly and was given practical and realistic advice. When the negotiations were taking place, I was fully involved and my instructions respected.
Selling a house can be a very stressful experience but I felt reassured and nothing was too much of a problem. I was kept updated and treated respectfully throughout the whole process. Would recommend for the reasons given above."
"Have very good experience working with PPP Sales & Lettings departments and they know the market well. The virtual tour was done very well and the marketing covered every avenue.
Communication was always polite and courteous and the local knowledge and expertise was good. Always keeping us in the loop and providing regular updates.
We were offered advice when needed for deciding whether or not to go for a particular offer. Good, stress-free, process.
Would recommend - we have experience of working with Premier Properties over several years and have been very happy with the service provided to us."
"Truly professional leasing agency and completely up to date with Scottish Government legislation and all aspects of domestic property management. In our experience, the best agent in Tayside."